services/students/distance: Home

Services arrow icon Students arrow icon Distance Learning
A Distance Learning (DL) student at Tech is defined as a student exclusively taking online classes and living more than 25 miles from his or her home campus. The library strives to provide services to DL students on par with those who attend classes on campus. In all communications with the library (phone, email, Blackboard IM), please state that you are a DL student.
As a DL student, how can I borrow print books from the Ross Pendergraft Library (RPL)?
Use the Interlibrary Loan (ILL) service, ILLiad, to make a request. State that you are a DL student in the note section. Item(s) will be mailed to you at the address that is on file with Tech. It is your responsibility send the item back to the library. Your only cost is that of the return.
What if I need an article that is from a periodical the library subscribes to, on microfilm, or in the compact shelving?
Use ILLiad to "Request an Article". State that you are a DL student in the note section. It will be scanned and emailed to you at no cost.
What if I need a journal article that is not available in Tech's library?
Use the Interlibrary Loan tab to "Request an Article" and we will request it from another library. Usually these are sent to us electronically and will be forwarded to you. If the lending library sends photocopies we will mail them to you at no cost.
What if I need a physical book that is not available at Tech?
Use ILLiad to "Request a Book". State that you are a DL student in the note section. The library will request it from another library and send the item to you. It is your responsibility to send the item back to us. Your only cost is that of your return to Tech.
Can I use the library at the college or university that is nearest to me?
Yes. See the ARKLink section in the Students' page to request a card to use at other Arkansas university or college libraries.
Specific Services for DL Students
Blackboard IM
Blackboard Instant Messenger is found in the Tools section of your Blackboard courses. It is monitored by a librarian during the Reference Desk hours. Download and install the tool on your computer. If you need immediate help, please Ask Us.
The program requires an account with a separate username & password. Follow the instructions prompted in Blackboard. You may need to turn off your pop up blocker before installation. Email Campus Support with any questions related to setting the tool up at or call the Campus Support Desk at 479-968-0646.
After installation, locate the School tab and select Ross Pendergraft Library.
Blackboard IM