When accessing a Tech Library online resource, you will be automatically redirected to the Arkansas Tech Single Sign-On. Make sure that your username and password are working correctly.
IF you are rejected while trying to sign-in a Tech Library resource, try to access Blackboard and OneTech.
IF you are not allowed to get in those, you may have an issue with your password, call Campus Support to help with your password: (479) 968-0646.
You can access both OneTech and Blackboard, but you cannot access the needed Tech Library resource.
Go to the
A-Z Databases page and click on any listed database.
IF access is granted, try again your needed resource.
IF access is not granted, try another database from the A-Z Databases page.
IF access is still not granted, see below.
There may be an issue with your browser.
Try another browser, and especially Chrome Incognito or Firefox Private Browsing, which do not keep track of the sites you visit. If that does not work, click on the browser you are using for more information on updating it and cleaning its history.
Chrome Desktop
Version 137.0.7151.120, last update on June 18, 2025.
Update: menu icon > Help > About Google Chrome. Automatic update if not up to date. The browser may ask to be restarted.
Delete browsing data: menu icon > History > History > Delete browsing data
Advanced > Time range = All time + check all check boxes > Delete data > landing on Settings page > in main box: click Third party cookies > Allow third-party cookies
Chrome Mobile
Android
Play Store App > tap your profile icon > Manage Apps and device > Updates available > Look for Chrome and update if necessary.
iPhone
Update: > App Store > Google Chrome > if “Open,” you are on the latest version.
Delete browsing data: Settings > Apps > Safari > scroll down > HISTORY AND WEBSITE DATA > Delete
Safari - Mobile (phone and tablet)
Update: update iOS or iPadOS to latest version
Delete browsing data: Settings > Apps > Safari > scroll down > HISTORY AND WEBSITE DATA > Delete
Microsoft Edge Desktop
Version 137.0.3296.83, last update on June 18, 2025.
Update: menu icon > help and feedback > About Microsoft Edge. Automatic update if not up to date. The browser may ask to be restarted.
Delete browsing data: menu icon > Settings: Privacy, search, and services > Clear browsing data
Firefox Desktop
Version 139.0.4, last update on June 18, 2025.
Update: menu icon > Help > About Firefox. Automatic update if not up to date. The browser may ask to be restarted.
Delete browsing data: menu icon > History > Clear recent history
There may be an issue with your network connection.
Internet Network/Wi-Fi Setup
School or private businesses may block their firewalls blocking certain websites, including library databases.
Try to access the Tech Library resources from another location.
VPN (Virtual Private Network)
If you are connected to the Tech VPN, the database providers cannot identify you correctly and access will not be granted.
Disconnect from the Tech VPN and try accessing the database again.
IF access is still not granted, see below.
Online Resource Access Problem Form
